Privacy Policy – Food Champs Wedding & Event Catering

Last updated: November 2025

Food Champs Wedding & Event Catering (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, use our website, submit enquiries, or book our catering services.

By using our website or providing your information, you agree to the practices described in this policy.

1. Who We Are

Food Champs Wedding & Event Catering is a UK-registered catering business providing wedding catering, private dining, event catering, corporate catering, meal services and mobile bar services.

Website: www.foodchamps2020.co.uk

Email: info@foodchamps2020.co.uk

2. What Data We Collect

We may collect the following types of personal data:

2.1 Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Event details (date, venue, times, guest numbers, dietary needs)
  • Payment details (processed securely via third-party providers)
  • Any personal notes or preferences you send us

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Visit duration and pages viewed
  • Cookies (see Section 8)

2.3 Information from Third Parties

We may receive information when you contact us through:

  • Facebook / Instagram / TikTok
  • Google Business
  • Online booking platforms
  • Wedding directories

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide quotes
  • Manage catering bookings and event details
  • Communicate before, during and after your event
  • Process payments securely
  • Improve our website and services
  • Comply with legal, tax and food safety requirements
  • Send updates or promotions only with your consent

We never sell your data to third parties.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: to provide a catering service you requested
  • Consent: for marketing or newsletter subscriptions
  • Legal obligation: tax, accounting, food safety and insurance requirements
  • Legitimate interest: communicating with clients, improving services

5. How Long We Keep Your Data

We retain your data only for as long as necessary:

  • Enquiry information: up to 12 months
  • Booking records: 6 years (legal requirement)
  • Invoices and payment records: 6 years
  • Marketing consent: until you opt out

You can request deletion of non-mandatory data at any time.

6. How We Protect Your Data

We use industry-standard security measures, including:

  • Encrypted email platforms
  • Firewall-protected hosting
  • Secure payment processors
  • Restricted access to client data
  • Regular data protection reviews

7. Sharing Your Data

We may share your data only with:

  • Payment processors (secure)
  • Staff or contractors working on your event
  • Venues requiring catering documentation
  • Insurance or legal bodies (only when required)

We do not share or sell personal data for advertising.

8. Cookies & Tracking

Our website may use cookies to:

  • Improve browsing experience
  • Analyse website performance
  • Recognise returning visitors

You can disable cookies in your browser settings at any time.

9. Your Data Rights (UK GDPR)

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to marketing
  • Request data transfer

To exercise your rights, email: info@foodchamps2020.co.uk

We respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this policy to reflect legal or operational changes. Updates will be published on this page.

12. Contact Us

For questions about this Privacy Policy or your data rights, please contact:

Food Champs Wedding & Event Catering

Email: info@foodchamps2020.co.uk

Website: www.foodchamps2020.co.uk