Welcome to our FAQ page, where we’ve compiled the most common questions to provide you with quick and comprehensive answers. Whether you’re seeking information about our catering services or policies, we’ve got you covered to ensure a seamless experience with us.
We cater for events across The Midlands, and can cater. for events across the UK. Travel fee up to 50 miles radius from B95 6HW is included in the price, extra milage may come under surcharge.
Your diet is the first order of business. In our initial consultation/e-mail exchange, we will review your diet, allergies, preferences and dislikes. Our menus are also a guidance on dietaries, but not food allergens. We group our menu items for meat eaters, pescatarians, vegetarians and vegans.
Vegan products are fully dairy free.
Gluten free options always to be confirmed with us.
Absolutely! We have a separate kids menu, when adults opt for a seated 3 or 4 course meal.
We normally cater for children between 5-12.
Catering for toddlers under 5 to be confirmed with parents.
*Standard package content with bespoke options
*Travel fee (reasonable distances from B95 6HW)**
*Cutlery (silver)
*Crockery (porcelain)
*Napkins (paper)
*Professional waiting staff
*BBQ or even a full pop-up kitchen
*Set up of the service area
*Break down
*Serving bowls
*Waste removal
**Travel fees are included where possible. Over 50 miles milage fee may apply.
Travel fee for longer distance, waiting staff for drinks service, cut caking are typically those services that may come under extra costs.
You can, however only up to a certain number of guests. The point of our services is to take as much load as possible off of your shoulders so that you can join your quests, and maybe only look after them when it comes to drinks. When we provide the waiting staff, even drink service is handled by a professional and you can enjoy your own event on full power.
Our staff level recommendations are based on experience and guarantee a smooth service.
Yes, where possible.
Exceptions are: speacial dietary needs, allergies.
If you wish to add multiple dishes of the same course (like a 3rd or 4th starter for example), surcharge will apply.
Yes. All meals are prepared and cooked in the home/preferred venue of the clients or in our licensed and inspected commercial kitchen. Preparing meals on site guarantees that you are provided with the highest quality food possible.
We offer a very wide range of flavours and culinary delights. You will find something you will enjoy and our head chef can always alter the menu to meet your preferences.
No problem, you are at the right catering company. Our chefs are ready and happy to accommodate your individual preferences.
In catering settings, especially for private events like weddings, charcoal BBQs are not commonly used due to strict health and safety considerations.
For example, charcoal BBQs cannot be used in certain circumstances:
If they are placed under any kind of cover or tent, due to the fire and ventilation risks.
The BBQ area must also be cordoned off from guests, which can be tricky at weddings or social events.
It must be positioned on flat, non-flammable ground, far from tents, structures, and trees.
No, not at all. We appreciate if you choose earlier, but you can tell us your final menu choices up until 7 days before your event.
No, you do not. But except for weddings and large-scale events, we need access to the kitchen area about 1.5 hours before your preferred start time.
In case of weddings and large-scale events, this preparation time is longer.
Depending on the number of guests and type of catering, it can take anywhere from 3 to 6 hours. We are happy to accommodate your schedule. Times vary depending on the complexity of the menu and your preferences.
Do not worry, our professional chefs and waiting staff are there to ensure a smooth service and your maximum pleasure. The Chef would be happy to discuss any questions with you before or after your service.
The sooner the better as we cannot hold dates. It is not enough to ask us to pencil you in the calendar, every booking is valid only after payment. We might make exceptions for a few days till you have the chance to check it again with your guests, but please remember, in case of high interest, payment will secure a date and allow us to proceed with the booking.
Up until 1 week before the event, you can.
If there is a last minute downgrade in the numbers, we will make the paid portions and you can share it at the event.
Please read our full T&Cs to be well informed.
We accept payments solely by bank transfer. Once you have confirmed the booking details, we send you the bank details to secure the date. Every event has to be fully paid upfront. Where there are over 20 guests, you can pay a deposit to make the booking and then pay the outstanding balance 4 weeks before the event.
Once you secure the date by making the payment (of the deposit or full amount), you accept out T&Cs that we normally send you in our first email.
Cash, check, card, phone or Paypal payments are not accepted.
This has never happened.
Please see our complete T&Cs for being well informed about the acceptable manners of a cancellation. We normally offer the possibility to reschedule your event, subject to availability.
Food Champs aims to use only the highest quality fresh and local ingredients
No. Chef Misi has been asked to create cooking classes either privately or for small groups, but this is not his cup of tea.
Yes. We have obtained liability insurance. This insurance is specifically for private chefs who conduct services in clients’ homes or preferred venue.
Certainly. Please check clients reviews and feedbacks on our public platforms.
Have your kitchen counters free of clutter, your sink cleared and dishwasher emptied as well as have space in your refrigerator and freezer if the vent. takes place at your home.
For difficult-to access venues please provide us with clear instructions, map, or pictures.